

SALE
PRODUCTS

ABOUT US
Planetshoes is a sneaker boutique specializing in basketball & retro footwear. We pride ourselves on being a destination for all basketball players. We work hard on supporting our communities, and are always looking for ways to aid in the development of the sport.
One thing is for certain though, we get great product, and offer the best selection in on-court performance basketball product We are always trying to improve our product offering, especially when it comes to off court style, but like anything, it will continue to be a work in progress.

CONTACT US
Our customer service team is available Monday to Friday from 8.30am - 6.30pm, Saturday from 9.30am - 5.30pm and Sunday from 11.00am - 5.00pm to help with any queries you may have about your online order, availability of stock, and product features.
Thanks for your visit!
E-mail: planetshoesinc@outlook.com
Phone: +1(817) 873 8551

SHIPPING & DELIVERY
Shipping:
Please confirm your shipping address before you pay for it and it is best for you to leave the phone number for contacting. Please provide a valid email address and check emails after you have purchased for any updated information.
Items are generally shipped out within 2 to 3 working days after payment has been verified.
Once we ship your package, we will send you tracking number once it is available. Package transitting time normally takes 4 to 8 business days to USA and 8 to 12 to EUR, depending on the destination, holidays and factors beyond Postal Service's control. If there is a little delay, please have more patience.
RETURN POLICY
It is very important that you need contact us before you return your order,so that we can provide the return address where we can get the return.
If for any reason you were unsatisfied with an item, you can return it and claim for a refund. Please return to us within 7 days of receipt. Non-faulty items must be returned in their original, undamaged packaging and must be in an unused condition.
If we find that the product has not been returned to us in fully re-saleable condition, we reserve the right to refuse a claim for a refund on the item, or deduct up to 50% of the selling price from the refund claim.